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Lord Vinson to ask Her Majesty's Government what assessment they have made of the performance of high-speed broadband in rural areas; what steps they are taking to ensure that such services provide the advertised performance; whether they will provide compensation for those who have been advised to replace their old service and install a new one where that service does not meet advertised standards; and what steps they intend to take to support customers experiencing ongoing issues.  HL2131

Question HL2131: tabled on 16 July 2021 and due for answer by 30 July 2021

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Question text

Lord Vinson to ask Her Majesty's Government what assessment they have made of the performance of high-speed broadband in rural areas; what steps they are taking to ensure that such services provide the advertised performance; whether they will provide compensation for those who have been advised to replace their old service and install a new one where that service does not meet advertised standards; and what steps they intend to take to support customers experiencing ongoing issues.  HL2131
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