House of Lords Business
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Baroness Randerson to ask Her Majesty's Government what assessment they have made of reports that over 1,000 rail ticket offices are being considered for closure; which ticket offices are currently being assessed for closure; what steps they intend to take to ensure that passengers who (1) do not have access to bank cards, or (2) who may need assistance with accessing rail services, are protected by having access to staff at ticket offices; and what is the status of stations which no longer have staffed ticket offices.  HL224

Question HL224: tabled on 12 May 2022 and due for answer by 26 May 2022

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Question text

Baroness Randerson to ask Her Majesty's Government what assessment they have made of reports that over 1,000 rail ticket offices are being considered for closure; which ticket offices are currently being assessed for closure; what steps they intend to take to ensure that passengers who (1) do not have access to bank cards, or (2) who may need assistance with accessing rail services, are protected by having access to staff at ticket offices; and what is the status of stations which no longer have staffed ticket offices.  HL224
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Baroness Randerson
Liberal Democrat
Life peer