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Baroness Altmann to ask His Majesty's Government what steps they have taken to ensure that vulnerable customers fitted with a smart meter at home (1) understand how to use the meter, (2) have necessary training on how it operates, and (3) have the smart meter sited in a place that is accessible safely, should they need to press any buttons on it. 

Question HL5175: tabled on 30 January 2023 and due for answer by 13 February 2023

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Question text

Baroness Altmann to ask His Majesty's Government what steps they have taken to ensure that vulnerable customers fitted with a smart meter at home (1) understand how to use the meter, (2) have necessary training on how it operates, and (3) have the smart meter sited in a place that is accessible safely, should they need to press any buttons on it.  HL5175
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Date Answered

Thursday 9 February 2023

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