House of Lords Business
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Lord Field of Birkenhead to ask His Majesty's Government (1) how many, and what proportion of, existing claimants receiving Personal Independence Payment Review forms in each of the past 12 months have (a) requested an extension, (b) had their request accepted, or (c) had their request rejected; (2) how many, and what proportion of, Personal Independence Payment Review forms issued in each of the past 12 months have been (a) returned on time, (b) returned late, and (c) not returned; and (3) how many, and what proportion of, claimants making a telephone call regarding a Personal Independence Payment Review form in the past 12 months have (a) waited on hold for longer than 60 minutes, or (b) had their call disconnected.  HL8490

Question HL8490: tabled on 14 June 2023 and due for answer by 28 June 2023

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Question text

Lord Field of Birkenhead to ask His Majesty's Government (1) how many, and what proportion of, existing claimants receiving Personal Independence Payment Review forms in each of the past 12 months have (a) requested an extension, (b) had their request accepted, or (c) had their request rejected; (2) how many, and what proportion of, Personal Independence Payment Review forms issued in each of the past 12 months have been (a) returned on time, (b) returned late, and (c) not returned; and (3) how many, and what proportion of, claimants making a telephone call regarding a Personal Independence Payment Review form in the past 12 months have (a) waited on hold for longer than 60 minutes, or (b) had their call disconnected.  HL8490
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Lord Field of Birkenhead
Crossbench
Life peer