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Question text
Lord Clement-Jones to ask His Majesty's Government what assessment they have made of the new arrangements and communications relating to the roll out of Digital Voice by BT; in particular, what assessment they have made of the clarity of communications to customers regarding opting in or out of the ability to retain their copper connection or move to fibre and how they should do this; whether any opt in or opt out is indefinite or for a limited period; and what are the costs to an individual customer of opting in or opting out. HL4446
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Main Member
Lord Clement-Jones
Liberal Democrat
Life peer