House of Lords Business
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Baroness Altmann to ask Her Majesty's Government what is their target for the percentage of mandatory reconsideration requests to be refused; what key performance indicators the Department for Work and Pensions has set for (1) Atos, and (2) Capita, in relation to that target; and what contractual penalties will apply to any failure to meet that target.  HL2975

Question HL2975: tabled on 7 November 2017 and due for answer by 21 November 2017

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Question text

Baroness Altmann to ask Her Majesty's Government what is their target for the percentage of mandatory reconsideration requests to be refused; what key performance indicators the Department for Work and Pensions has set for (1) Atos, and (2) Capita, in relation to that target; and what contractual penalties will apply to any failure to meet that target.  HL2975
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Baroness Altmann
Non-affiliated
Life peer