This question has been answered by the relevant Government Department.
Baroness Altmann to ask Her Majesty's Government what is their target for the percentage of mandatory reconsideration requests to be refused; what key performance indicators the Department for Work and Pensions has set for (1) Atos, and (2) Capita, in relation to that target; and what contractual penalties will apply to any failure to meet that target. HL2975
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