This question has been answered by the relevant Government Department.
Lord Blencathra to ask Her Majesty's Government, further to the remarks by Baroness Jolly on 21 November 2014 (Hl Deb, col 664) that, if “a service-provider fails or refuses to make a reasonable adjustment, the disabled person could take their custom elsewhere … [or] bring a case of alleged disability discrimination before the civil courts”, how many cases have been brought in the civil courts concerning shops being inaccessible to wheelchair users; and whether they recommend that wheelchair users should take their business elsewhere as an alternative to bringing a civil claim. HL2987
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