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Lord Greaves to ask Her Majesty's Government what responsibility the franchise holder has for assisting and compensating rail passengers travelling to Brierfield, Nelson or Colne but who must leave the train at Burnley Central when it terminates there; and whether the operator is required to make an assessment of the degree of vulnerability or distress of the passengers concerned when determining what assistance should be provided.  HL10875

Question HL10875: tabled on 22 October 2018 and due for answer by 5 November 2018

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Question text

Lord Greaves to ask Her Majesty's Government what responsibility the franchise holder has for assisting and compensating rail passengers travelling to Brierfield, Nelson or Colne but who must leave the train at Burnley Central when it terminates there; and whether the operator is required to make an assessment of the degree of vulnerability or distress of the passengers concerned when determining what assistance should be provided.  HL10875
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