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Lord Mann to ask Her Majesty's Government what advice they provide on the steps to take to reclaim the cost of cancelled flights made through a travel agency in instances where the airline has refunded the travel agency and either (1) the travel agency has not refunded customers, or (2) the travel agency seeks to charge customers an additional administrative charge.  HL4169

Question HL4169: tabled on 6 May 2020 and due for answer by 21 May 2020

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Question text

Lord Mann to ask Her Majesty's Government what advice they provide on the steps to take to reclaim the cost of cancelled flights made through a travel agency in instances where the airline has refunded the travel agency and either (1) the travel agency has not refunded customers, or (2) the travel agency seeks to charge customers an additional administrative charge.  HL4169
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