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Question text
The Marquess of Lothian to ask Her Majesty's Government what steps they are taking to ensure that rail companies communicate effectively with passengers about the season ticket refund process; and whether the length of time it is taking to refund such claims is acceptable in view of the Secretary of State for Transport’s commitment to such refunds on 23 March so that "no one is unfairly out of pocket for doing the right thing". HL5927
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Main Member
The Marquess of Lothian
Conservative
Life peer