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Baroness Randerson to ask Her Majesty's Government what assessment they have made of the survey by Which?, published on 3 November, that found that over £1 billion is owed to consumers who have had to cancel holidays as a result of the COVID-19 pandemic; and what steps they are taking to ensure that those customers receive the refunds to which they are entitled.  HL10005

Question HL10005: tabled on 4 November 2020 and due for answer by 18 November 2020

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Question text

To ask Her Majesty's Government what assessment they have made of the survey by Which?, published on 3 November, that found that over £1 billion is owed to consumers who have had to cancel holidays as a result of the COVID-19 pandemic; and what steps they are taking to ensure that those customers receive the refunds to which they are entitled.
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