This question has been answered by the relevant Government Department.
To ask Her Majesty's Government what steps they are taking, if any, to improve the customer service provided by the Pension Service across all types of contact, including by (1) the call centres, and (2) the correspondence units.
Legend for business item text
† Item that is new or altered.
[I] Indicates that the member concerned has a relevant registered interest.
* Item is an oral question.
Numbers starting HL are unique identifiers for written questions, Bills or papers.
Member's Registered Interests
There are no interests to show.
Lord Black of Brentwood